We want you to be satisfied with your purchase from Brody Devices. If you are not happy with your purchase, our refund and return policy outlines the conditions under which returns, exchanges, and refunds are accepted.

1. Refund Policy

• We offer a full refund for items returned within 30 days of delivery, provided they are unused, unopened, and in original condition.
• Refunds will be issued to the original payment method after we receive and inspect the returned item.

2. Return Policy

• If you would like to return an item, please contact our customer service team at [email protected] to request a return authorization.
• Returns must be made within 30 days of receipt, and the item must be returned in its original, unopened packaging.
• Customers are responsible for return shipping costs, unless the item was damaged or defective upon arrival.

3. Exchange Policy

• If you received a defective or incorrect item, we will arrange for an exchange. Please contact us within 7 days of receiving the product for an exchange request.

4. Warranty

• Our products are covered by a limited warranty, which varies by product type. Please refer to your product’s warranty documentation for specific terms and conditions.

For more information or to initiate a return, please contact our customer support team at [email protected].